Reservations can be made through our website. Please note that we do not accept reservations via phone or email.

With the exception of special periods, reservations are usually accepted up to 12 months in advance.

Unfortunately, we do not accommodate same-day reservations. Reservations can be made until the day before your intended stay.

Since we do not operate a front desk, on-site payments are not accepted. We kindly request that you secure your reservation by making advance payments through our website.

For inquiries about availability due to cancellations or any other reasons, kindly reach out to us via email

You are welcome to stay at the hotel. The person making the reservation must email us in advance with the name of the guest who will stay at the hotel and his/her contact information for the day of the stay.

You are welcome to stay at the hotel. If you need special accomodations or have any requests, please let us know ahead of time via email.

Children are welcome to stay in the rooms, but we don't provide bedding or beds for them.

If you are between 15 and 17 years of age, you may stay at the hotel by submitting a parental consent form. Please contact us by e-mail before making a reservation.

Accommodation is available.

In line with the Ryokan Business Law, we are limited to the maximum number of guest.

It's possible to add additional guests until 5:00pm one day before the stay. If there is a decrease in the number of guests, a cancellation fee wil be charged based on the cancellation policy for the number of guests who cancel.

In general, we request that you make the changes via the accomodation site where you made the reservation. If the plan or dates prevent you from making the change, please contact us via email. Please be aware that extra fees may apply based on the specifics of the modification.

Various items such as balloon decorations, bouqets, champagne and message cards are available. If you have any suprises, we are happy to assist, so please let us know when you make your reservation. Cakes and other food items are unavailable. We regret to inform you that we may not be capable of fulfilling your request due to cleaning or other reasons.

The front door key is accessed through a PIN code, eliminating the need for a physical key handover. In accordance with the Ryokan Business Law, the PIN cannot be provided until the check-in process is finalized

The building does not provide barrier-free access

Elevators are available. Feel free to use it.

Connecting rooms are currently unavailable.

Smoking, including the use of heated tobacco products, is not permitted within the hotel premises. As per the Minato Ward regulations, smoking is prohibited on all surrounding streets of the building. For designated smoking areas, the Minato Ward provides locations within a 1-minute walk from the hotel. For more information, kindly refer to the Minato Ward website: https://www.city.minato.tokyo.jp/kankyoushidou/kankyo-machi/kankyo/tobacco/rule/tobacco.html

It varies depending on the room. Please check the detail page of each room.

In the common area, amenities such as a sink, microwave oven, toaster, dishes, cutlery, dessert knife, sommelier knife, and bottle opener are available for use. However, please note that we do not provide stoves, cooking utensils, or condiments.

You are welcome to borrow items from our common area, which includes tourist magazines, hair irons, board games, card games, and birthday decorations.

Mineral water (500ml plastic bottle), drip coffee, and tea bags are provided free of charge for each guest. Please use the electric kettle in your room for hot water.

Certainly, the room amenities we offer include shampoo, conditioner, body soap, hand soap, toothbrushes, combs, razors, cotton swabs, shower caps, hair bands, and slippers.

Yes, It is provided.

Unfortunately, we do not offer additional beds.

Unfortunately, we do not offer baggage counters for storing belongings. We recommend utilizing the in-room safe for securing your items

Yes, we offer free wireless LAN (Wi-Fi) access for all our guests

Certainly, all our guest rooms are furnished with television systems for your convenience.

No, the TV is not Wifi ready.

You are welcome to use the devices connected to the TV. Just remember to bring your own cable for connectivity.

All guest rooms are furnished with this system.

A washing machine and dryer are available in the common area.

We can direct you to nearby coin-operated parking lots; however, we do not offer parking tickets or discounts.

Please be considerate of other guests. In case we recieve noise complaints from other guests, we may request that you leave the building.

Unfortunately, we do not have designated space for bicycles.

There won't be regular cleaning during your stay; however, guests staying for five nights or more can request trash collection and towel changes as needed.

There is no front desk because the hotel uses a non-personal check-in system. They key to the front door is unlocked by a PIN code, so there is no key to be handed over. Two emails will be sent to you with check-in instructions, one immediately after making a reservation and othe other a few days before check-in.

If you haven't completed the check-in procedures beforehand, kindly provide the necessary information using the tablet available at the hotel entrance. For a seamless entry, we strongly advise completing the check-in procedures in advance.

There's no formal check-out procedure required.

Check-in time begins after 3:00 P.M. and check-out time ends by 10:00 A.M.

Your request will be accepted at an hourly rate of 2,200 yen. The late check-out requests on the same day is charged at an hourly rate of 4,400 yen. We regret to inform you that we may not be capable of fulfilling your request due to cleaning or other reasons.

Yes, for check-in, we kindly ask guests to bring their ID card for AI authentication at the local entrance. Foreign guests are required to provide passports for all individuals during check-in.

Because we don't have fron desk, we can't keep your items at our facility. There are coin lockers available at Omotesando Station.

VISA, MASTER, JCB, AMEX, and DINERS are accepted.

The cancellation policy is as follows:

- From the time of reservation: 50% of the room charge
- 7 days prior to check-in: 100% of the room charge
- No-show without notice: 100% of the room charge

Cancellation policy may differ depending on the reservation plan. For details, please check the plan you have reserved or contact us by e-mail.

The listed price includes consumption tax, accommodation tax, and service charges.

Children aged 6 and under can stay in the room with their parents at no additional cost. One child per adult is permitted to sleep in the room. However, if a child under 6 years old occupies a bed individually, they will be charged at the adult rate. Please note that this policy might differ based on the reserved plan. For specific details, kindly review your reservation plan or contact us via email.

It depends on the accomodation reservation site and the credit card you use. Your credit card company's information is not available for us to inquire about, so please contact them directly.

Discounted plans for consecutive nights can be found on our accommodation reservation website. For extended stays, please contact us via email for further inquiries.

If you have made a reservation with advance payment through the hotel reservation website, you can generate the receipt from the reservation confirmation screen.

The rates provided are for a room accommodating two persons. For an additional person, an extra charge of 4,400 yen will apply.

Payment is required via credit card at the time of making the reservation.

We'll send you a payment link through email. Kindly input your credit card details and proceed with the payment.

It's conveniently located just a minute's walk from Omotesando Station, accessible via the Tokyo Metro Ginza Line, Hanzomon Line, and Chiyoda Line. For detailed address and map information, please refer to the top page.

Elevators and escalators are available.

Any mode of transportation is acceptable.

Unfortunately, we do not offer pick-up or drop-off services.

Meals are not provided at our facility. However, we can assist you by recommending nearby restaurants for your dining needs.

Unfortunately, pets are not permitted to stay at our hotel.

Please reach out to us via email. We'll offer information on nearby hospitals or relevant facilities based on your symptoms and condition.

Certainly, we have staff proficient in English and Chinese languages to assist you.

Please contact us via e-mail.

Absolutely, you are welcome to share your stay with us on social media platforms. We're delighted to be featured!